Shipping and Delivery
Order by midday (AEDST) Tuesday 18 December for delivery before Christmas to Australia and New Zealand*.
*This guarantee relates to your first attempted delivery. Our deliveries need to be signed for so if you are not at home at time of delivery, a calling card will be left for you to pick up the package at your Local Post Office or place indicated on calling card. Subject to conditions out of our control including weather events, road closures, transportation issues and industrial strikes etc.
Orders before 11am (AEDT) may leave our warehouse the same day.
|3-5 Working Days|
New South Wales Regional
South Australia Regional
Tasmania (excluding remote locations)
|5-8 Working Days|
|Western Australia Regional
Northern Territory Regional
|7-18 Working Days|
The table above does not include processing time. Refer to Processing your Order below for further details.
|New Zealand||$5.00 NZD|
Please note the delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
Processing your order
All standard orders will be processed and dispatched from our warehouse within 1 to 4 business days. If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.
Next business day delivery to roadside addresses is not guaranteed.
Please note that you can track your order from My Account > Track Your Order
You may need to sign for your order when it arrives. If you are not available to sign for your order, Australia Post may leave a note with instructions for pick up from a designated post office. If delivered by courier, they will either leave at your doorstep or they will try to redeliver at a later time.
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
We currently sell and deliver to Australian or New Zealand addresses only.
Problems with your order?
We want you have the best online shopping experience, so if you have any problems with your order, please contact us.