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Before you reach out to us, have you tried troubleshooting with the provided information in our user guides (if applicable to your product)? User Guides for current and discontinued products can be found here. You can also try searching by model number (eg. 3S-1234) below to find your product.

No luck? How about reaching out to us below:

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This information helps us get your enquiry to the right Customer Care agent.
This information helps us get your enquiry to the right Customer Care agent.

PLEASE NOTE: Our Customer Care Centre operates 9am-5pm Monday to Friday in your region. We will get back to you as soon as we can – we appreciate your patience.

Please note: We will not respond to unsolicited correspondence from commercial businesses including SEO, lead generating, website design, and OEM manufacturers etc. All incoming emails of this nature will be automatically scanned by us and be labelled as spam – THEY WILL NOT BE READ. Please be aware that continued spamming to our email is a breach of your region’s Government Spam Act and will be reported to the relevant authorities.